Health & well-being at the Hohenwart Hotel

Your safety and your well-being are very important to us and have top priority in our planning. For this reason, we have developed a comprehensive hygiene concept, taking into consideration all requirements of the Italian Government and the Province of South Tyrol, with which you can feel "at home with friends" as usual.

Due to our proximity to Germany, Austria, and Switzerland, we are easily, conveniently, and safely accessible by car, which offers you – specially in the current situation – a lot of security. However, Schenna is already south enough to inspire you with its Mediterranean flair.

Please also note our new cancellation policy.

This is how we ensure that you feel safe with us and enjoy your holiday to the utmost:

Check-in

• fast and contactless check-in: your data will be processed in advance; on arrival, everything, including the disinfected room cards, will be ready for you, so you can start your holiday in a relaxed manner
• your check-out is contactless with a digital EC card

In the hotel area in general

Our luck – your safety advantage: the Hohenwart Hotel is very spacious and spreads over 3 houses, a large garden, and the 3-storey SPA building. This ensures that all guests have plenty of space and can stay by themselves. Further measures include:

• hand disinfection stands are set up throughout the hotel area
• all public areas such as toilets, reception hall, restaurant, kitchen, and wellness area are regularly cleaned in shortened cleaning cycles and disinfected with ozone
• handrails, lift switches, and light switches are also regularly cleaned and disinfected; our light works almost throughout the entire building contactless via motion sensors
• in the common areas – outdoors as well – the general rule of 1 m distance applies (except for people living in the same household or in the same room). If this minimum distance is respected, you do NOT need to wear a mask

In your room

• before your arrival, your room will be disinfected with ozone
• all cleaning rags are washed after every room cleaning; we have introduced a special system of color-coded rags
• your minibar will be filled individually on your arrival
• as a small welcome present, you will find a mouthguard & a disinfectant in your room

Restaurant area

• masks are at your free disposal at the breakfast buffet

• for the afternoon "marende" we serve a small selection of hearty & sweet snacks at the table

• our staff will also serve you dinner at the table

• in the dining area, the tables are set up at a distance of 1 m; no mask needs to be worn at the table

• you are welcome to use our room service & enjoy your breakfast or dinner in your room (12.00 Euro)

SPA area and lawn

• our spacious VistaSpa offers the best conditions for relaxing hours – the distance rule of 1 m applies; the loungers in the spa area and on the lawn are distributed accordingly – please disinfect your lounger before use with the cleaning cloths provided
• the minimum distance of 1 m must be kept in all pools; no mask needs to be worn
• our saunas can be used - there is a minimum distance of 2 m
• before each treatment your temperature needs to be measured; before and after each treatment your hands must be disinfected 
• our active program is relocated to the open air as far as possible – e.g. yoga "open air" on the rooftop terrace
• we kindly ask you to disinfect the equipment in the fitness room before and after use

The Hohenwart staff

Our staff has always been trained extensively and regularly. Now the training also includes the necessary hygiene measures, such as the use of masks and gloves, a rigorous hand washing routine and other in-house cleaning and disinfection measures. A temperature check is carried out for all employees at their work start.

#wecareforyou