Your safety and well-being are very important to us and have top priority in our planning. Therefore, we have worked out a comprehensive hygiene concept, taking into account all the requirements of the Government and the province of South Tyrol, with which you will feel as usual "at home with friends" with us.

Check-in

• fast and contactless check-in: your data will be processed in advance; on arrival, everything, including the disinfected room cards, will be ready for you, so you can start your holiday in a relaxed manner
• your check-out is contactless with a digital EC card

Hotel area in general

Our luck – your safety advantage: the Hohenwart Hotel is very spacious and spreads over 3 houses, a large garden, and the SPA building on 3 floors. This ensures that all guests have plenty of space and can stay by themselves. Further measures include:

• hand disinfection stands are set up throughout the hotel area

• all public areas such as toilets, reception hall, restaurant, kitchen, and wellness area are regularly cleaned in shortened cleaning cycles and disinfected with ozone

• handrails, lift switches, and light switches are also regularly cleaned and disinfected; our light works almost throughout the entire building contactless via motion sensors

In your room

• before your arrival, your room will be disinfected with ozone
• all cleaning rags are washed after every room cleaning; we have introduced a special system of color-coded rags
• the minibar will be filled individually on your arrival

Restaurant area

• the breakfast buffet, the afternoon buffet, and in the evening, the salad buffet take place as usual 

• in the dining area, the tables are set up at a distance of 1 m; no mask needs to be worn at the table

• you are welcome to use our room service & enjoy your breakfast (16.00 Euro fee) or dinner (bistro menu; 8,00 Euro fee) in your room

SPA area and lawn

• pool area: no mask must be worn in the water
• in the saunas, lease register in the according list in front of the sauna
• please disinfect your lounger before use with the cleaning utensils provided
• before each treatment your temperature will be measured; a mask must be worn during treatment; before and after each treatment your hands must be disinfected 
• our active program is relocated to the open air as far as possible – e.g. yoga "open air" on the rooftop terrace
• we kindly ask you to disinfect the equipment in the fitness room before and after use

The Hohenwart staff

Our staff has always been trained extensively and regularly. Now the training also includes the necessary hygiene measures, such as the use of masks and gloves, a rigorous handwashing routine, and other in-house cleaning and disinfection measures. A temperature check is carried out for all employees at their work start and all our employees are corona-tested regularly.

* Our inclusive services may be reduced if the security measures of the legislation require so.