Health & well-being at the Hohenwart Hotel

Your safety and your well-being are very important to us and have top priority in our planning. For this reason, we have developed a comprehensive hygiene concept, taking into consideration all requirements of the Italian Government and the Province of South Tyrol, with which you can feel "at home with friends" as usual.

People who want to enter Italy and who have stayed in or passed through France, Belgium, the Netherlands, the United Kingdom of Great Britain and Northern Ireland, Spain, or the Czech Republic in the past 14 days are obliged, ... READ MORE

Please also note our new cancellation policy.

Guests have the possibility to run a PCR test (45,00 Euro) or a rapid antigen test (25,00 Euro) in Schenna. Both tests take place daily from Monday to Thursday from 8.30 to 10.30 AM in the Raiffeisensaal in Schenna, the rapid antigen test as well on Friday and Saturday from 8.30 to 10.30 AM. You will receive the test result within 24 hours by e-mail (PCR test) or after 15 minutes on site (rapid antigen test). Please arrange an appointment at the hotel reception no later than 5 PM the day before. For further information please do not hesitate to contact us!

This is how we ensure that you feel safe with us and enjoy your holiday to the utmost:

Check-in

• fast and contactless check-in: your data will be processed in advance; on arrival, everything, including the disinfected room cards, will be ready for you, so you can start your holiday in a relaxed manner
• your check-out is contactless with a digital EC card

Hotel area in general

Our luck – your safety advantage: the Hohenwart Hotel is very spacious and spreads over 3 houses, a large garden, and the 3-storey SPA building. This ensures that all guests have plenty of space and can stay by themselves. Further measures include:

• at the hotel, respiratory protection must be worn if the safety distance of 1 m cannot be maintained
• hand disinfection stands are set up throughout the hotel area
• all public areas such as toilets, reception hall, restaurant, kitchen, and wellness area are regularly cleaned in shortened cleaning cycles and disinfected with ozone
• handrails, lift switches, and light switches are also regularly cleaned and disinfected; our light works almost throughout the entire building contactless via motion sensors

In your room

• before your arrival, your room will be disinfected with ozone
• all cleaning rags are washed after every room cleaning; we have introduced a special system of color-coded rags
• your minibar will be filled individually on your arrival
• as a small welcome present, you will find a tube mask and a disinfectant in your room

Restaurant area

• the breakfast buffet and in the evening, the salad buffet take place as usual – you can help yourself with a mask (at your disposal)

• for the afternoon "marende" we serve a small selection of hearty & sweet snacks at the table

• in the dining area, the tables are set up at a distance of 1 m; no mask needs to be worn at the table

• you are welcome to use our room service & enjoy your breakfast or dinner in your room (12.00 Euro)

SPA area and lawn

• a minimum distance of 1 m must be maintained in the indoor and outdoor pool area; no mask must be worn in the water
• in the saunas, the distance rule of 2 m applies; please register in the according list in front of the sauna
• please disinfect your lounger before use with the cleaning utensils provided
• before each treatment your temperature needs to be measured; before and after each treatment your hands must be disinfected 
• our active program is relocated to the open air as far as possible – e.g. yoga "open air" on the rooftop terrace
• we kindly ask you to disinfect the equipment in the fitness room before and after use

The Hohenwart staff

Our staff has always been trained extensively and regularly. Now the training also includes the necessary hygiene measures, such as the use of masks and gloves, a rigorous hand washing routine and other in-house cleaning and disinfection measures. A temperature check is carried out for all employees at their work start.

#wecareforyou

* Our inclusive services may be reduced if the security measures of the legislation require so.